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| Re: Multipaid Sponsored Enhancementsaloha,total (Malaysia) |
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| Rodney Joyce wrote
1) Hmm – I really tried to change this perception – I don’t like to feel obligated to release updates and I don’t think there are many software markets where customers buy a product and hassle (I wanted a better word, but I DO get hassled ;) the seller for more features. This seems to be a DotNetNuke issue. For example, if something is missing on Windows or in BaseCamp I don’t email them and ask them to include it and then keep asking for updates etc. I might suggest it but at the end of the day I am buying the product As-Is. Any future updates are a luxury/bonus but I do not buy the software and expect it to be improved. It seems to be different in DNN – there is a lot of pressure on DNN developers to keep releasing and improving software. I think this COULD be adopted from the attitude to the core – they keep improving for no cost and this attitude prevails to the commercial DNN world. Just an observation.
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While people don't get "bonuses" all the time, but they do get bug fix patch for product.
Maybe it's time to redefine the meaning of Updates.
I believe there are many bugs still have to be solved and this should be always comes first and free within the subcription period.
While for the enchancement, I'd rather treat it as a Customization from the "Stablized Release" (I actually felt a bit fed up after discover few bug / issues on ST Modules, although some of them are caused by DNN 4.9 (><) ). "Stablized Release" is curial for a enterprise buyer, I'd not like my company running beta products all the time for serious business, this is why Pro ver of DNN is a good start I think.
i.e. XXX 1.0 Stablized Release - tested with no issues on DNN 4.9 - (Then at least it is my risk to upgrade to DNN 5.0 next time)
In this case, normal subcribers at least know they are safe with troubles (I expecting stable and bug free product, not new features all the time, especially those that not everyone needed it) <---this happen to Ventrian, losing its developement priority to some extend.
For those asking more, just sponsor for it, let them test it and finally release a new version to all with new price as new features added. ( I definately hate to subcribe again just for bug fix rather than new features that I don't really need it.) |
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| Re: Multipaid Sponsored Enhancementsaloha,total (Australia) |
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| George Lew wrote
While people don't get "bonuses" all the time, but they do get bug fix patch for product.
I believe there are many bugs still have to be solved and this should be always comes first and free within the subcription period.
In this case, normal subcribers at least know they are safe with troubles (I expecting stable and bug free product, not new features all the time, especially those that not everyone needed it) <---this happen to Ventrian, losing its developement priority to some extend.
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Yes, I have always said that you should never pay for bugfixes and I always send customers a bug-fixed version if there "Support Period" has run out. The modules are 99% stable (there are 1 or 2 outstanding issues that I am aware of but they are not high-priority and will therefore make it into a future version at some point. Thanks
Rodney
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